Delivery Information
European Road Service
Widely available within most of Europe this service usually takes between 2 - 7 working days, depending on the country, (plus 3-4 days to process the order) and delivery charges start at a flat rate of £19.80 per parcel up to 30kgs. (See chart below)
Parcelforce Global Priority
This service is available worldwide and can take from 4 - 9 working days, after despatch, depending on the country. The delivery charge will be according to the distance you are from the UK and also the total weight of your order. Once you have added the items to your shopping cart, the exact shipping charge will be calculated online before you submit your payment details but please see the guide below for general information and some examples of delivery costs.
General Information
The weights are calculated by actual or volumetric weight, whichever is higher, so lightweight but bulky items, will have the higher volumetric weight allocated to them. Most parcels are a balance of heavy and lightweight goods, so are not affected by this but if the order is made up mainly of lightweight items, please bear this in mind.
To ensure that you receive your order with the best possible shelf life, our general policy is not to hold stock, therefore please also add 3 to 4 days for us to process and pack your order.
Please note that although we ship to most countries in the world, there are some areas where we cannot offer our services. This is due to either difficulties with Customs in that particular country or world events, making deliveries very difficult. A list of the countries we ship to is shown at the checkout page.
Please see the chart below for a guide to delivery costs and times.
| European Road Service | Transit
Time | Weight
up to 30kgs | Weight
30.01-60kgs | | |
| Belgium, France, Denmark, Germany, Ireland, Luxembourg, Monaco & Netherlands. | 2-3 days | £19.80 | £39.60 | | |
| Liechtenstein, Norway, San Marino & Switzerland | 3-5 days | £32.60 | £65.20 | | |
| Italy, Portugal & Spain (Mainland only) | 4-6 days | £37.60 | £56.20 | | |
| Austria, Czech Rep, Finland, Poland & Sweden | 4-6 days | £32.60 | £65.20 | | |
| Bulgaria, Estonia, Greece, Hungary, Latvia, Lithuania, Romania & Slovakia | 4-6 days | £32.60 | £76.20 | | |
| Parcelforce Global Priority | Transit
Time | Weight
5kgs | Weight
10kgs | Weight
15kgs | Weight
20kgs |
|
USA & Canada
| 3-5
working days* | £46.55 | £61.20 | £85.15 | £112.55 |
| Australia, New Zealand, Japan & Far East | 5-7
working days* | £55.78 | £79.80 | £97.20 | £133.58 |
| China & Hong Kong | 4-7
working days* | £87.92 | £118.18 | £138.14 | £186.53 |
| Rest of World | 7-9
working days* | £72.15 | £88.20 | £131.20 | £186.58 |
| * Please note that this estimated time is the transit time only and may be affected if goods are held up by customs clearance. We also need 3-4 days to process and pack your order before despatch. The delivery prices quoted do not include any import duty or taxes, which may be requested by your local customs dept, (Canadian, Israel & Swiss customs often charge additional import duty/taxes. Please check with your local customs before ordering if unsure). |
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